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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
  • 0 replies
  • 0 kudos

4G signal but no connection

Hi I’m assuming I’m not the only one with this issue. My data and service working absolutely fine for past 4/5 years. But since the new year, I don’t get a 4G connection from my home address, it shows full bars and a 4G signal but no connection/netwo...

Fhaf by Joining in
  • 44 replies
  • 0 kudos

Resolved! Xiaomi WiFi calling

I have a Xiaomi 5g lite ne .I have been with EE for a year, using this device, before changing to virgin mobile.The WiFi calling option was there with EE but now I'm using virgin mobile there is no longer any option.

Contact issue iPhone

Hi there,I’m experiencing a frustrating issue with the contacts on my iPhone. The numbers appear spaced (07 123 456 789) instead of 07123 456789.Upon reading on these forums I understand that this issue is caused by a formatting issue with the contac...

Resolved! Have I moved over to o2 coverage?

Hi all,I'm wondering if my coverage is now being provided by o2 in my area or if its still Vodafone? I've been told its switched to o2 now but yet when i do speed tests it still says Vodafone?just curious! thanks all

djr_uk by Up to speed
  • 10 replies
  • 0 kudos

Mobile connection

I have had no mobile coverage for almost 24 hours. I have tried to reboot many times - ive checked settings and selected Virgin (02 is not an option ) and im not in flight mode. Still no connection. Cant call Virgin even when connected to wifi becaus...

Mardy40 by Joining in
  • 1 replies
  • 0 kudos

Voicemail pin abroad

Hi, I have received a voicemail whilst on holiday in EU. It is asking me for a pin to access it but I have never set on up. Can you help please? Thanks 

sjgraham by Joining in
  • 2 replies
  • 0 kudos

Sim unavailable

Over the last 2 weeks mine and my daughters sims have periodically been reporting “sim unavailable” my issue is now multiple times a day. I can restart the phone to sort but not I need replacement sims to resolve or something else I should t...

Drdapa by Tuning in
  • 6 replies
  • 0 kudos

Virgin Roaming not working on iphone in India

Hi,This is the second time I travelled to India in 3 months I have faced same issue with Virgin Roaming. First time though I had not enable roaming before leaving UK. However this time I have enabled roaming before leaving and I tried to follow iphon...