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Forum Posts

Loss of Voicemail - F010940301

Hi, We’re aware that some customers may be experiencing issues with their voicemail right now. We are working to resolve this and apologise for any inconvenience caused. All other services – including calls, TV and broadband – are working as usual.  ...

ModTeam by Moderator
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Resolved! Order status "Parked"

Hi,I placed an order yesterday (reference 100001877220602) and the order status has been marked as parked. I called the customer service and they told me to wait for 24 hours and it has now been more than 24 hours.Is there any way to have more detail...

vaness0 by Joining in
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Resolved! Coverage and tethering

What is the mobile coverage like and how is tethering of the phone for the likes of iPlayer Netflix Disney 

Resolved! Issues since porting from EE

I have recently taken a new contract with a new phone from you after leaving EE, I have ported my number across, since then I have not been able to receive texts or phone calls. I have been on to customer services who have asked me to try switching p...

Make you pay for fraudulent activities

I've had a new sim from virgin for spare phone only £6 a month so why not ... I've had it for three months and every month my bill is £15  look at the bill there a £2 daily charge to Morocco...My sim has never been used by me and only this number is ...

Kev990 by Joining in
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My services were barred

My services were barred and i was told they woukd resume up to 24 hours after payment , it's now been longer than that and they haven't come back . Please help  Thank you 

Livhc by Joining in
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