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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 135 replies
  • 1 kudos

Issues receiving OTP text messages

Hi All,  We are aware that some customers may be experiencing issues receiving OTP text messages. Our support team are investigating this issue and we will update this thread with any progress.  Thanks Mod Team

ModTeam by Moderator
  • 460 replies
  • 0 kudos

SIM frequently refreshing

My phone (Samsung GT-E1190) has taken to giving the message 'SIM refreshing' several times a day and loosing signal. The signal here - Norfolk -  is poor, but I've never had this problem before. Is it the SIM, network or phone? Last time it happened ...

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keep getting Ajax error when trying to login cleared data but still getting error code

zip by Joining in
  • 5 replies
  • 0 kudos

Voicemail not working

Hi there,I've read a few people have the same issue as myself.I recently transferred over to VM but realised the voicemail or call forwarding wasn't working when someone called while I was already on a call.I tried to go to my call forwarding setting...

bujinkid by Joining in
  • 3 replies
  • 0 kudos

New phone and sim and unable to use mobile network

Hi, after my phone was stolen I got a replacement and a new sim. My Internet works when connected to WiFi but texts and calls do not. I have followed all online tips but nothing works. I cannot call 789 for assistance. Mobile roaming is on. Please he...

Suzebeth by Joining in
  • 1 replies
  • 0 kudos

Issue using transferred mobile number

I moved over from Tesco Mobile last month and brought my number with me. I had the PAC code and everything and my account on here shows my transferred number. However, my phone has just told me I'm unable to use my transferred number anymore and the ...

GaryB95 by Just joined
  • 2 replies
  • 0 kudos

Resolved! Can't hear people on international call

We have 3 different phones that worked perfectly in UK all with virgin media SIMs, now in Spain unusable as 1 will not connect to network at all, and other 2 will connect but cannot hear anything on calls. APN, Roaming and barring settings checked, a...

AlanSC by Tuning in
  • 21 replies
  • 0 kudos

Sim problems

Hi having several problems since using Virgin sim.Incorrect telephone number showing on "my number"Can't use Safari using mobile data but other apps work ok even when there's a strong signal.Wi-Fi calling when I'm at home won't work phone will only u...

UKblue by Joining in
  • 1 replies
  • 0 kudos