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Forum Posts

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Kev_B by Community Manager (Retired)
  • 176 replies
  • 1 kudos

tv go app

can't watch tv go app - reached maximum number of devices - how can I deregister devices?

Sky sports app unknown error

When I am trying to log into sky sports app using virgin uk log in it repeatedly say unknown error has occurred I have reset and redownloaded the app numerous times and it keep happening

Go app not working

Hi,my Virgin Go App won’t work. It still says that my services are not installed yet, but it’s been 3 weeks since it was installed.please sort this out asap.thanks, Paul

Virgin TV APP

Can’t get on to sky sports on virgin to go no matter what I do, tried re setting devices, 2 of them work but my iPad and phone just says device limit reached, very frustrating 

Baso1986 by Just joined
  • 1 replies
  • 0 kudos

Re: TV go device management

How can I decide which devices to delete when 5 of them are called "PC" and the 6th "Mac2". These names bear no resemblance to the names set up in the Virgin app. Must I delete all of them and take 2 months to add back in the ones I want? There is no...

nellyb87 by Tuning in
  • 1 replies
  • 0 kudos

Sky sports app

Unable to get video stream on Sky Sports App via my vm irl login. Using an iPhone 10. have reloaded the App etc but no luck 

Jgpoc by Joining in
  • 7 replies
  • 0 kudos

Virgin TV Go not working

Virgin TV Go wasn’t working. After much Googling and no solution, I have just updated to 16.2 and problem solved. Might help somebody!

Cajano by Joining in
  • 0 replies
  • 0 kudos