Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi, I'm a Sky Sports subscriber trying to watch on my PC. The Virgin TV Go app directs me to Sky Sports' own player but it keeps giving me the error message "We are really sorry but something went wrong. Please try connecting again. Error Code: VGC-4...
Since renewing my contract 2 weeks ago I can no longer access the TV Control app and I can’t find a solution on previous postsI have deleted the app and reinstalled ‘No valid TV Control account foundYou have signed in successfully, but no valid TV a...
All devices up to date with App and OS. Mac is on Ventura.IOS app will let me log in but won’t let me watch live tv: “oops - something went wrong! Please try again later.” App says no devices registered but access via the web on Mac says I have one d...
I keep getting asked to register my devise when trying to watch live sport but have been using the same device for years with no issues previously
How do you remove a device from your TV to go device list?
We were watching the us series Home Improvemement on our PC, all of the catchup content has been taken away.. is this correct ?If so, why ??
Tried to watch TNT Rugby on Virgin go and get message saying cant watch as copyrighted? I want to watch this on my mobile as well as TV but this is prevented. Is this right
I'm having the same problem that lots of others seem to be having. For no apparent reason I can't log in to the TV Control app on either my mobile or ipad. Neither device has been changed and both are fully up to date.Tried deleting and reinstalling ...
Cannot view tv on virgin go app
Yet again getting a black 'general error/sign in error" screen, with 2 options return to sign in or exit.Have uninstalled, cleared cache and data, reset password, reset v6 box, reset hub. NothingIs the same on ALL mobile devices. Come on virgin pleas...
