Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Until a few weeks ago i could access TV go on my PC no issues, runs on Windows 11 using Edge. Now when i try to do so i can see what is on etc but am unable to watch anything, keep getting prompted to sign in. I am unable to sign in however as i keep...
Hi, I need some help. We are trying to see what devices we have registered on sky sports so we can delete one and register a new device. However when we go to the device management section, it’s says no devices registered yet we get the error message...
Trying to sign in but app either doesn't respond after entering ID and password or tells me user ID is invalid. Using same ID and password l can successfully into the My Virgin Media app no problem.Have logged into TV GO in the past. Tried on two d...
Using virgin tv go on laptop, when I go on the tv guide there is no sidebar anymore for me to scroll down, any ideas
HiTried your link but still get the error message, I have linked to my mac to the tv too Disappointing that I cannot watch WRC on computer.Does the virgin tv box need to be switched on and if so will it affect the tv if someone else is watch sky?
I am trying to use Virgin TVGo using my Web browser - Same device I’ve always used. it won’t let me watch and it keeps asking to register the device
Hi- just renewed our virgin package exactly the same as it was before. Virgin go app now says ‘programme is blocked on this device due to copyright restrictions’. Very frustrating!
i cannot log in to tv go on my laptop. it does not recognise my saved username and/or password. tried to reset my username but the system fails and says it is not available at the moment. so how do i get to watch the arsenal game on tnt1 now?checked ...
I have finally worked out that it is my DNS settings that TV Go does not like. When set to Cloudflair 1.1.1.1, it resets the device every time TV Go is started and the three changes a month is easily triggered. Setting the DNS to Google 8.8.8.8 seems...
@virginmedia Trying to access my sky channels via Virgin Go, everything I try it tells me device limit reached, contact your provider. I have one device registered and its the device I'm connecting with. This has been going on for weeks, if not sorte...
