Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Another account here where we cannot get Sky sport on the Virgin Go app on our iPhone or iPad. Anyone managed to resolve this.?
I’d like to use the Virgin TV Go app to watch my recordings when I’m not at home. I thought this was the whole point of it - “on the go”. Unfortunately this doesn’t work. It only works when I’m on my home network! Surely this is not intended behaviou...
Hi. I have 2 Android devices. A galaxy S21 which plays recordings when on my home network, and a Lenovo M10 tablet that will not. It gives me an error "LicenseErrorCode.License.Invalid". It used to work, so I cleared all cache and data, uninstalled, ...
Hi, I am having an issue where I need to register my device every time I open the app. Once registered I can watch what I want until I close the app.i have not cleared my cache or my cookies, that I am aware off. But I have got a new phone and since ...
I've got a Google pixel 8 pro and every time I launch virgin TV go it says I need to replace a device. I do this, come off the app, go straight back on and it tells me the same thing. What's going on as it's pretty much unusable right now
Virgin TV Go App constantly ask to re register device on IPhone 15
Can't seem to get a good stream of tnt sports. Tried clearing cache and data. Reset tablet a d router and stream very "chunky" and stuttering. Any ideas on what I can do?
Hi,I've been trying to watch Sky Sports on my phone and tablet but get message about device limit. They're both my registered devices on Virgin Go but if I go to Sky Sports it says device limit reached...so I go to be Sky devices through Virgin Media...
I'm also having this issue. I only have 2 devices registered on virgin go so I don't understand how I have reached my limit on sky sports. According to sky sports device registration on my virgin account settings I don't have any devices registered. ...
TV on the go loads the 1st time but if I close and try to reopen then it will no open correctly i.e. I cannot get to view many channels.I can only open again after I have cleared the cookies relating to virginmedia.com. It is goo that I have found th...
