Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi Kath,I'm having a similar problem as the other user only I can't access virgin tv go on either my iPad or my android phone here in Italy on holiday.Both have always previously worked fine in the UK but I'm getting a message saying "sorry this prog...
Hi Folks,Is there a reason why I can't find Premier Sports 1 on the live channel guide on TV Go on either the app or web page?Thanks
Hi AllI am trying to access Sky Sports via Tv on the go by logging in on a browser (Chrome and Firefox).Working fine yesterday but today I click log in and if lucky get the choose VM option and enter the e-mail and password and it then goes back to t...
Can’t find “Get this show” on the app to record and series link
The virgin tv go won’t let me watch recorded programmes on my I phone. Also, the Virgin connect app can’t find my hub. Having read every help guide, and followed every suggestion it would seem that there are answers. I am running the latest operating...
Hi, I keep get this message when accessing recordings that need a Pin. The screen does not allow me to enter a pin.This is from the mobile app.What can I do to fix this? Thanks
seems like this is a common issue, but I'm unable to sign in to the TV Control app and keep being met with "Login error" Try again or Return to sign in. Steps taken:reset passwordcleared phone cacheuninstalling/reinstalling appApp version - 4.9.0-146...
Trying to log in to Virgin TV Go but being told "account no longer valid", presumably because we've recently moved house. It's the weekend so obviously there's no customer service from Virgin. Can't get hold of anyone. Can any one help! Bills all up ...
Hi Does anyone have any experience of installing the Virgin TV go app on an android tv? I am considering buying an android tv to use in another room of the house instead of using an ipad to access my virgin tv. Can the app be iinstalled successfully...
Will my virgin stream contract allow me to watch different channels at the same time on my TV (using Virgin Stream) and a registered device on Virgin TV Go
