Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Virgin TV Go App constantly ask to re register device on IPhone 15
Hi The Virgin TV Go web link is currently not working.It's just showing the Virgin Media logo on the page...It's also not possible to sign in.https://virgintvgo.virginmedia.com/en/homePete
moved house on friday 13th December. virgin have yet to install cable at my new home so i know there's a little wait. The guys came last sunday to do the outside work. but then left without saying anything. i can see no sign of any cable outside my...
Hi, I have signed into the app using the same email address as I do when signing into Virgin Media, however when I click to watch a film it states it’s not part of my package yet I have the full works! When looking at settings on the app, my account ...
I have tried all the suggestions given in related messages, but nothing has worked. The app will play fine on my IOS devices, but when trying on the laptop I get the 'Not Available' warning. Other apps work on the laptop, Apple, Sky, Prime Netflix et...
Hi I am having a problem with TVGO device registration after updating to Win11. Each time I open TVGO using edge it registers as a new device. I also tried Mozilla and had the same issue and now I've used all my device changes. No cookies etc were de...
Hi there. Full package subscriber to all channels, whose kids use their laptops in their rooms to watch Sky sports football. Don't have any issues logging onto Sky using virgin media log in section. And all other channels appear to work find on the l...
I cannot turn on the box with the tvgo app on my iPad it says I am on a different network Also anything recorded I try to watch in another room drops in and out or buffers or goes completely saying I am not connected to the internet, which I am. ...
Hello, I am having issues trying to record tv shows on my virgin tv go app. Whenever I press record, an error message just comes up with tv box offline. However, this is not the case, I’ve reset/rebooted both my tv boxes and router and deleted and re...
Trying to watch footy today all Matches apart from premiership are working through the red button, got 5 mates round to watch why is it not working, restarted factory reset ect was working last week
