Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
All of a sudden today when trying to watch programmes in my iPad or iPhone, I keep getting this message for every programme I’ve recorded… any ideas 路
I only use my laptop to log on to the app or through Google, I cannot watch anything now as it says i need to register this device and all the slots are taken, this is not the first time this has happened, any ideas on how i can get this to stop happ...
My device will not allow saved programs to play. An error message is displayed. this is the same on two devices so irs a service issue not a device issue. please correct
Hi, I’ve just switched to virgin and am having issues accessing the sky sports app. The screen is prompting me to login with my virgin media details as expected but its then asking me to I post a 4 digit pin…I’m doing this but there’s no ‘next’ butto...
As of today, I can't playback recordings on any device except my main 360 box. The second box and any registered phones or tablets all just throw an error as shown below. I have switched off and on, re-registered devices, rebooted apps, and reset WiF...
Hello all. Please help. I am unable to watch any football or live TV via the TX GO on my new MAC. I keep getting a "restricted due to copyright" message. I have on 1 device now registered out of 5. Please can anyone help as this is driving g me crack...
Hello,I require help resetting my device limit as I'm using a device that's currently registered and it's asking me to re-register it but it appears the limit has been reached. I've only used the same 2 devices so not sure why its asking to register ...
When I try to log in on the Sky Sports app I cannot get past the page asking to set up a pin.I have used the Virgin Media login button, logged in using my email and password and then get stuck on the next page which asks for a pin. Once I set a pin t...
i have been complaining about virgin go ..i cannot download for months already and i m paying for the service ..but no one really care in customer care the service is so bad , i might really needs to go back to sky thats it, i got nothing else to say...
So last year whilst with BT I had effectively an active subscription to sky sports f1 via now tv, which was great when travelling cause I could watch the races regular at a friends rather than them coming to mine, will I still be able to stream races...
