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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3700 Views
  • 0 replies
  • 6 kudos

TV Go

When i try to watch a sports channel on my PC i can watch it for a few minutes and then it just stops and i get a blank black page and it says (Sorry-we can't play this at the moment 3015) this is happening all the time now, this has been happening f...

Steve721 by On our wavelength
  • 1427 Views
  • 18 replies
  • 1 kudos

Resolved! TV Go: Error message "Sorry - we can't play this at the moment 400"

TV Go was working yesterday. This morning I get the error message "Sorry - we can't play this at the moment 400". Currently I cannot watch anything on TV Go. I thought I might need to add / change my Device, and the Device page does not seem to allow...

Sky sports app

I am unable to login to the skysports app or website on any device. I'm met with sorry an unknown error has occured all the time. Tried changing the password but that doesn't work. I've removed all the registered devices to try to start from scratch ...

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HP Chromebook plus ?

Can i install  Virgin  TV Go on my HP  Chromebook plus please i need advice before i go ahead TIABRUCIE 

Brucie by On our wavelength
  • 1061 Views
  • 8 replies
  • 0 kudos

Sky Sports Device Limit reached

Just tried to access the Sky Sports app via Virginmedia account on Amazon fire and mobile but got the "Sky Sports Device Limit reached", checked on PC but do not have the issue as goes through the account and then having to use the desktop player.I t...

Connecting a second tv

I have a virgin box in my living room. I bought a smart tv for my garage’s gym expecting to be able to use virgin go to watch tv but the app won’t work on the tv or an Amazon fire stick. Is there any other way I can connect? Would a wireless hdmi cab...

coter by Joining in
  • 579 Views
  • 3 replies
  • 0 kudos

Tv2go app. Service unavailable for weeks. Ipad Pro

Hi, like others everytime I try to watch TV on my Ipad Pro I get the same error service unavailable.  Both at home on virgin WiFi and via mobile hotspot. Any suggestions for getting it working?   Ady 

6tuners by On our wavelength
  • 351 Views
  • 1 replies
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Streaming not permitted - TV Control app

Hi,suddenly getting the following message when I try to stream recordings on the TV Control app :both the TiVo and my iPad are exactly the same network (in the same IP range and subnet) at home and this is a recent problem.i ran a network diagnostic ...

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Go1dy by On our wavelength
  • 578 Views
  • 2 replies
  • 0 kudos

Sky Sports multiscreen on Android app

As per the thread in the VIP forum, I have an issue with the Sky Sports tennis multi-screen on their Android app - which is accessed using my VM account login.All other streaming functions within the app work perfectly, as does the F1 multiscreen. Th...

japitts by Very Insightful Person
  • 1331 Views
  • 1 replies
  • 0 kudos