Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
When watching on TvGo on PC, the cursor used to disappear after about 3 seconds and so the overlay would also disappear. Now even in full screen mode, it seems like this has changed. The only way i can remove the overlay is by putting the cursor outs...
Hi. I have the Virgin TV control App but it rarely let's me watch football matches I've recorded. Sometimes it does, but most of the time it doesn't and especially not the premier league games on TNT sports. Does anyone know why this is please?
I can't login to tvgo. I just upgraded to a 360 box and now can't manage it from my phone.I've never been able to login to tvgo
Will I need a VPN to watch Virgin TV Go abroad?
Why is this only available for an Irish login?Why is the app only on phones and tablets in the UK?
Hi is it possible to use the virgin streaming app on an xbox? My daughter doesn't have a box. Thank you
Hello, I downloaded the Virgin go app yesterday for the first time. I can’t watch recorded programmes as it says The recording is only available on your home network. If you’re at home please make sure you’re connected to the same network or SSID. My...
when I try to watch TV on my laptop I get the following error also when you go to the live TV screen on the left sidebar it does not show all the channels on your package. I have reported it to customer support, but they were not able to sort it over...
Hello, My computer is remembered as multiple devices instead of 1 and i have to register it everytime i use it. I cant use it anymore as ive used all 3 replacement allowances and wont be able to change it for another month. Can someone please reset m...
Hello,My computer is never remembered as a device and i need my devices reset so i can use it to watch on virgin tv goIts used up my allowance of replacements so far this month and i would have to wait another 2 weeks before being able to use it agia...
