Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
I need a reactivation code for Netflix. I am seeing a message to Add Payment when trying access Netflix since today. Reading on here looks like the issue can be sorted with a link in my email.Thank you
I've been trying to add cinema and sports bundle for the past 3 months. Everytime I contact customer relations they saying it's a problem they cant fix as its upto user to add or remove channels through the application. They told me to remove cinema ...
Phoned this morning in the hope of adding a stream box but I'm not eligible.I have the maxit bundle, or whatever it is called now, with 2 v6 boxes. Just wanted a streaming box for a TV that I don't need a v6 box connected to but been told because I h...
Signed up for new Virgin Media TV, Internet and Mobile a month ago. Agent did a good job of convincing me to upgrade, etc. But TV is still not working because of CS1011. Have been on a few times and still NOT resolved. Done all the resets, etc and st...
On our two month old Stream box/puck, Any time I go to subscriptions I get “Oops there’s been a technical glitch, please try again later’, it worked when we first had the box installed and that allowed us to sign up for the entertainment subscription...
Hi all!I’ve had the engineer around to install my fibre broadband and a stream box.I added sky sports and TNT sports at the point of purchase but on using the stream box, I don’t have access to these channels and it’s asking me to essentially pay for...
First phone wont read qr code. BUT phone is working tried on different qr code all ok.So used the " link apple......" entered code. Askes for sign up or sign in. Entered email for new sign up.then nothing.
I signed up for a Stream box as a Broadband customer, and took advantage of the offer of Sky Sports, £18ish a month. I’ve activated my stream box but when I go to live channels, the Sky Sports channels ask me to subscribe - which I thought was alread...
Hi I am unable to record any programs on my virgin box. When I click record on a program, is says “add to watchlist”. But from there I can’t do anything else it just won’t record anything. I have tried downloading the app but there no “planned” recor...
Good morning I have an issue with tnt sports ultimate on virgin stream the picture is great but I have no sound at all on this channel I’m usually pretty good with this stuff as I have a tech head of sorts but I just can’t get the sound on this chann...
