Stream
For all questions related to our Stream box
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
  • 5964 Views
  • 0 replies
  • 2 kudos

Resolved! Stream subscription Pending

Recently subscribed to the sky sports package and then decided I wanted the movies aswell, so I cancelled the sports package to get the sports and movies together but it’s stuck on adding and pending, I have phoned up and was  told to just wait and s...

Sky Cinema stops working on stream box

hisubscribed to sky Cinema via stream box. Started working fine for one day, now is locked. Says still active on my stream subscription, and they’re still taking my money for it! Two hours under customer service Virgin Media who concluded I need to c...

Ttt81 by On our wavelength
  • 2235 Views
  • 17 replies
  • 0 kudos

Mega TV deals

I’m interested in joining virgin Media on a TV Mega deal, however getting conflicting information if the TV box records…??? The 262mps mega deal say comes with a streaming box and not the 360 box, but is £13 a month more then getting just the broadba...

Sky sports login error

Hi,  I am unable to login to watch sky sports live using my virgin login. I keep getting the error:  “video unavailable a problem was encountered - please try again later” it’s been like this for weeks and i have tried logging in and logging out, not...

rhayto89 by Tuning in
  • 794 Views
  • 3 replies
  • 0 kudos

I had the same situation. I am waiting for Freely this year as an internal aerial isn’t strong enough for our other unsmart TV. Meanwhile, I was given a NOW stick which has BBC  and ITV live tv access via the BBC iPlayer and ITVX apps included- much ...

Jomodu by Superfast
  • 408 Views
  • 0 replies
  • 0 kudos

Stream Box nightmare

I subscribed to Sky Sports HD on the 12th December (my idea was to watch Sports over the Christmas period), I received confirmation the same day from Virgin Media. I don'y remember how I ordered Sky Sports HD (either through my Stream Box or via My V...

stefmles by Joining in
  • 650 Views
  • 1 replies
  • 0 kudos

Dazn ppv

How do i get my qr code fore 1 month free dazn i think i missed it yesterday during the fight

Rmq by Joining in
  • 608 Views
  • 1 replies
  • 0 kudos

TNT Ultimate No Sound - Virgin Stream Box

Hi, I keep getting no sound only on the TNT ultimate channel on my Virgin Stream box. I am using Sonos speakers however when I set the sound output to TV inbuilt speakers I still get no sound. I've tried changing the HDMI inputs, resetting the box an...

Matt761 by Joining in
  • 1095 Views
  • 5 replies
  • 0 kudos

Re: Remote ordered

My virgin stream remote control didn’t work and ordered one via chat  and it came within a week or so. there is a remote app on App Store or google play. You may want to download that and use that. It didn’t work for me as probably I have virgin stre...

Bid1 by Dialled in
  • 479 Views
  • 0 replies
  • 0 kudos

Resolved! Film rental

Advice please-thanks in advance.It seems VM have perfected the impossibility of actually being contacted in almost every way! Cannot speak to a human, live chat/text etc doesn’t work….Rented a film yesterday evening which failed to stream properly ma...

Nothappy16 by On our wavelength
  • 1579 Views
  • 4 replies
  • 0 kudos