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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
  • 5965 Views
  • 0 replies
  • 2 kudos

Sky Sports Catch Up

Can someone please explain why Sky Sports has been removed from the Catch Up app on Virgin Stream? It was the main way I caught up with Sports content from my Sky Sports subscription and now I can’t. If there is no plan to return this service, I will...

JakeGUK by Tuning in
  • 1418 Views
  • 7 replies
  • 0 kudos

Resolved! Stream not available any more but Virgin Tv360 does not need a coax?

I've just spent an hour talking to sales trying to get a Stream Box.  I don't currently have a TV through Virgin at all. So they told me that they don't really have Stream Boxes any more and that I could get a TV 360 box. I said I don't want to have ...

Subscriptions show as 'pending'

After weeks of waiting for my broadband to work, it looks like it has finally started working today. Fingers crossed it stays that way. I have Sky Sports and TNT Sports as part of my stream plan but they aren't working. Looking at my active subscript...

Tominey by Joining in
  • 2047 Views
  • 14 replies
  • 0 kudos

Apple TV plus frozen

SpoilerI need help please.  Apple TV has frozen so even after a full reset and reboot when I log in via apps, I’m frozen on this screen.  Anyone got any ideas on how I unfreeze it?  Same thing happened with Netflix for about 3 months last year so am ...

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El2 by Tuning in
  • 877 Views
  • 3 replies
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Updated Sky Sports red button now available on Stream boxes

Info from https://news.virginmediao2.co.uk For Sky Sports customers the red button functionality has also been boosted so they can enjoy even more of the sports they love. Virgin TV 360 customers and, for the first time ever, Stream customers will be...

newapollo by Very Insightful Person
  • 738 Views
  • 0 replies
  • 1 kudos

Can you get the stream box without extending contract?

I'm in the last few months of an 18-month broadband-only contract, and wanted to try the stream box. However, VM customer service insists that's only possible with a new 18-month contract.Is that true, or are they trying it on?

Nothing but problems since day one!!!

So here we go, had the router and steam box installed on the 16th of December..engineer came installed (spent most of his time talking to a mate in another van outside for an hour)we were told leave it a few hours the light should turn white and we c...

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Morephun by Tuning in
  • 1266 Views
  • 5 replies
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Replacement stream box

Hello, new user here. I was fitting a new TV the other day and misplaced my stream box, cannot find it anywhere at all. I've had the house upside down, really annoying!My question is, does anyone know if I can get a replacement from VM and how I woul...

New channels added to Stream boxes

There's a host of new channels now available on Stream boxes including Music channels, 7 more news channels, Plus 1's, Shopping, International and Adult, making it more comparable with the 360 boxes.  The extra channels also include the addition of M...

newapollo by Very Insightful Person
  • 818 Views
  • 2 replies
  • 1 kudos