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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
  • 5965 Views
  • 0 replies
  • 2 kudos

Thinking about getting Stream

Hi,I'm thinking about getting Stream and would be interested to hear of peoples experiences with it? I had Sky Stream, however I found it buggy at times, so decided to cancel. I would also like to know if the Essential Entertainment package will remo...

Anonymous by Not applicable
  • 700 Views
  • 3 replies
  • 0 kudos

New Stream Box - purple light

Hi. I have a new VM Stream box. Followed instructions, all plugged in successfully. Amber light was solid and is now purple. No welcome screen ever appeared on the TV. Tried turning on and off but no different. Any suggestions? Thanks 

Jpituk by Joining in
  • 1151 Views
  • 3 replies
  • 0 kudos

Resolved! Stream box audio frustrations

I've had a stream box since October and I'm generally very pleased with it.  But its very frustrating that it's audio capabilities, seem to offer an either / or choice, rather than 'smart' solutions. I have the box direct to an 2022 LG tv connected b...

Mike6222 by Tuning in
  • 2399 Views
  • 7 replies
  • 2 kudos

Sky Sports on Stream

Considering ditching Sky and paying for Sky Sports via Stream. Is the £18.75 per month price just for the first 18 months or permanent?

jtready by Tuning in
  • 883 Views
  • 2 replies
  • 0 kudos

Resolved! TNT Sport pending

I ordered TNT in July but it is still pending and I am in a no man’s land of can’t watch the channel and can’t add it. Many many calls to the Virgin call line, they are nice enough but cannot help or fix it and pass me on to another team. Does anybod...

Apple TV app locks up

Just got stream in. Works great but Apple TV app locks up after start up. works fine on my phone so it’s not an account issueanyone any suggestions ?

Can't watch Sky Sports from Sky Sports website

Hi everyone,I have taken out Sky Sport subscription via Virgin Stream, this works fine from my Stream box. However, when I login to SkySports.com from my PC using my Virgin account I can login OK but if I actually try to watch anything I just get dir...

Resolved! No Stream boxes?

I would like a Stream box, but was told they are none in stock (since November) and that there is no date for when they will be back in stock and no mechanism for pre-ordering or getting a notification for when they will be back in stock.  Are we exp...