Stream from Virgin Media
For all questions related to our Stream box
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Error CS2002 - Virgin TV 360 and Stream

Hi, We're aware that some of you may see an error code CS2002 when watching on the Virgin TV 360 and Stream. A fault ticket has been raised under F010987379 and we're sorry for any inconvenience caused and thanks for your patience whilst we work on t...

Lisa_CC by Moderator
  • 2 replies
  • 0 kudos

Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 0 replies
  • 2 kudos

Channel 4 sound issue

Hi VMChannel 4 HD has an odd issue on Stream.The Inbetweeners 2 movie tonight only had the side channel sound like background noises or music and no actor dialogue present. When the adverts came on, the sound was there as normal.I checked Channel 4 A...

unisoft by Well-informed
  • 4 replies
  • 0 kudos

BT sport. Stream box.

3 days after adding BT sport subscription to my Stream Box service it is still "adding" despite the promise of it adding within an hour. I have seen multiple people with similar issues on here with no resolution. Can anybody offer any advice?Thank yo...

MikeA1 by On our wavelength
  • 14 replies
  • 0 kudos

Disney + on virgin media Tivo Box?

HiI use virgin for my broadband and TV.I have the tivo box which they sent. Which has 24 app default included.On website it says there should be an option to install my apps.But I can't find it.Is it possible to install Disney plus? Thanks

bachi by Joining in
  • 2 replies
  • 0 kudos


Disappointing to see that the special offer pricing for BT Sport and Sky Sports has disappeared. I’d hoped to take advantage when my existing Sky packages expired. As a new customer and after a very frustrating customer service experience today, I’m ...

jtready by Joining in
  • 3 replies
  • 0 kudos

Resolved! Is a stream box worth having?

Just had a very strange call from Virgin Media.  Asking me all sorts of questions about my devices, usage and number of users.Then offered me a free stream box IF I renewed my contract which currently has 9 months left to run anyway.I declined, so wa...

kevkdg by Dialled in
  • 10 replies
  • 0 kudos