STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
I have just joined virgin from sky. Had netflix included in sky package which ended 23.8.22. Email from virgin to add netflix. Message now shows in box activate netflix. Also a note to say pending 'adding soon'. When I access netflix on tv says your ...
Despite numerous contact with Virgin I am still not seeing the Netflix activation button on my online account or app, I am losing the will to live & don’t know why I have to keep chasing this up when they know there is an unresolved problem. Can anyo...
I'v just renewed my contract and the paperwork says that Netflix standard is in my TV Services. I've never had Netflix so have registered. Is it simply a case of me now choosing Netflix Standard in my enrollment with them (using the same e-mail addre...
Hi had the stream box for a few weeks now, but I’ve noticed that sometimes when I turn on the box which automatically turns on my tv all I get is a black screen and nothing else then some days it’s ok what’s the problem cheers [MOD EDIT: Sub...
Hey, I'd like to add btsport and Disney to my stream box but whenever i click add on the site it just doesn't do anything. Thanks, Luke
HelloI joined the Netflix offer that was included with my package and it works fine through my TV box - but when I try and log in on another TV, or laptop - or any device - it says 'Can't find an account with that email address'. The offer was to be ...
Had BT Sport for a month earlier this year, cancelled it, but noticed it is still active for some reason. I have only just noticed after doing a scan of the tv guide. This box is being used on a second tv that I occasionally use. Can't find a way of...
Hi! Every time I turn on my stream box it comes up with an error saying I haven’t been on in a couple of days (I’m on it every night) and my hub is offline. Everything else connected to the hub works just fine so I know that’s connected. It takes a f...
We had gotten 6 months Disney Plus with our Virgin media Tv, Broadband and phone pack but haven’t received any information about how to log in or any sort of code. I saw so many people with the same issue with either Netflix or Disney plus logins. I ...
Hello, wonder if anyone has been able to use a OneForAll remote to control the Virgin Stream box? The Oneforall says it is compatible however I have not had any success in getting it to work for me. Have had a look round the forum but can't find an...
