STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
I am a existing virgin media TV and broadband and phone customer can I get a streaming box.
I've had my Stream box for 2 months and am generally pretty pleased with it.Over the last few days I've not been able to watch BBC1 and STV, as the box is giving error code CS2012. As it's been at night, I've not called customer service and the fault...
brand new set up. TV says buffering and drops out. Happening morning and evening have to keep typing in WiFi password
Just got the virgin stream box in all set up and it’s just showing the virgin sign nothing else is this normal or is it downloading?? If downloading how long does it take thanks
I received an email offer on 28 July 2022 to add the Stream box to my service for a £15 activation fee. I responded to this and filled in my details and was sent a 'Your Virgin Media package change' email. However, I haven't had any other contact abo...
Does having stream affect my BB only contract is any way thanks
I have just joined virgin from sky. Had netflix included in sky package which ended 23.8.22. Email from virgin to add netflix. Message now shows in box activate netflix. Also a note to say pending 'adding soon'. When I access netflix on tv says your ...
Despite numerous contact with Virgin I am still not seeing the Netflix activation button on my online account or app, I am losing the will to live & don’t know why I have to keep chasing this up when they know there is an unresolved problem. Can anyo...
I'v just renewed my contract and the paperwork says that Netflix standard is in my TV Services. I've never had Netflix so have registered. Is it simply a case of me now choosing Netflix Standard in my enrollment with them (using the same e-mail addre...
Hi had the stream box for a few weeks now, but I’ve noticed that sometimes when I turn on the box which automatically turns on my tv all I get is a black screen and nothing else then some days it’s ok what’s the problem cheers [MOD EDIT: Sub...
