STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
My remote and stream box won’t connect will hold the tv button and 0 but comes up pairing failed on the tv
So i set the box up in my bedroom no problems, i hsve no use for it so decided id put it in another room. Powered on and it shows the welcome screen then black. Can confirm the hdmi port and cable works but I've also tried other cables and tvs with n...
I have just removed my TV Package to keep broadband and telephone only with the view to moving to streaming services only.I currently subscribe to my own services such as Netflix / Prime and don't intend to take any of the VM additional services, so...
Can anyone answer this please, I recently signed up to the volt package with virgin media which includes Netflix. I activated my Netflix account with virgin but I chose to go for the extra 5 quid to get the premium. After selecting this option I got...
Hello hive, So this is a weird one - I have no sound at all when trying to watch anything on Stream from Paramount+, UKTV Play, and All4, and also no sound trying to watch anything off seperate Prime add ons like History Play or Lionsgate. Some thin...
My Virgin stream remote will no longer control the volume on the tv, but if I go into the settings to pair my tv up the mute, volume up, volume down and tv info all work perfect, select done and go back to live tv and it won’t work.I have reset the s...
My control won't even switch on the TV and it has soft light flashing in the top right corner. When I switch my tv on manually it says no signal detected. Help
Sky sports and essential entertainment have been stuck on Pending since I signed up. I have called and told it would be fixed with no fix yet.
I have been have issues and been overcharged since Feb now trying to activate Netflix which included in my package.I have spent hours on chat and phone trying to resolve and was even told to call Netflix as told their issue.the dispute team tell me i...
Hi I've just got the stream box today. My box has been activated. I've tried adding subscriptions but I won't let me on my account or on the stream box. Seriously considering sending this back.
