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Resolved! Options for the Stream remote volume control

Hello,I'm using a Virgin Stream with a Samsung TV connected to a sound bar via optical output. Prior to getting Stream I used an all-in-one remote which was provided with the sound bar to control the TV and volume.The Stream remote is connected to th...

Power Book IV: Force

HiPower Book IV dropped today via Lionsgate which I'm subscribed to.  Why is Virgin currently showing as unavailable?  When will it be available?Thank you 

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Your stream box needs more power

I have been using the stream box for 8 months. Suddenly this evening I am getting’Your Stream box needs more power to start up. Please plug it into an electrical outlet.’ when I switched on the stream box.1.  changed the cable both hdmi and usb cable...

Ethernet port speed

Can anyone confirm the ethernet port speed of the Stream box?I have installed a new 2.5Gb switch and Virgin Stream and Amazon Firestick Max (with adapter) appear limited to 100Mbps, which is a little disappointing.Also, off topic, but while I'm here,...

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Sky Sports HD not activated

Hello,I setup my stream box 2 weeks ago and should have sky sports HD along side this. But since then it’s just said activating or adding either on my tv or on my phone. I’ve been onto virgin media’s live chat 10 times and they obviously have no idea...

Netflix payment isssue

I cannot access Netflix as it says my account is on pause due to a payment issue.I have logged this with Virgin media 5 days ago and was told to wait 5 days, still not working. Can anyone help? My bill is up to date.