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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
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essential entertainment price

hello i purchased the essential entertainment packages around the 20th March for £8 and expected £8 to be added to my usual £15 a month , but then on my purchase history it said it was £12, now its come to the end of the month bill and its 18.80 for ...

Stream box remote won't pair

Hi, we've had our stream box for a week and I've just got round to seeing it up. Unfortunately once the main screen comes up the remote flashes for a while with a white light, then flashes red and won't do anything at all.  Tried the suggestions for ...

Dracven by Tuning in
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No stream service for 2 whole Months

I am genuinely shocked that virgin can let someone go 2 whole months from me telling them I have no stream service with still absolutely zero knowledge of what is going on.I'm so thankful in on this trial and only paying £10 a month cause I'll defini...

Virgin Stream

HAD A STREAM BOX 3 WEEKS AND BT SUBSCRIPTION STILL SHOWING PENDING PHONED NUMEROUS TIMES AND PROMISED IT WILL BE WORKING WITHIN 48 HOURS. IT NEVER IS AND AFTER LOOKING ON THESE PAGES IT SEEMS TO BE A FAULT VIRGIN HAVE KNOWN ABOUT SO EITHER FIX IT OR ...

BT Sports pack on Stream TV problems

Hi. I hope someone can help. 2 days ago I added BT Sports pack to my Stream box. Despite getting an email which states it would be available immediately it is still pending/adding. I have rebooted the Stream box but still no BT Sport.Please has anyon...

CarolBow by Tuning in
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Resolved! Apps

Is it possible for me to add an App to the current choices in TV360? I'd like to add AppleTV.

GRS1947 by Tuning in
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Resolved! stream

Why can't i have stream and tv 360 can my wife get stream she has never had an account with virgin?

Freeway1 by Joining in
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Resolved! Stream Activation

Hi.I've just renewed my VM contact, I've changed broadband package and added a VM stream box. The new contract starts today 8th April. I was told not to plug in the stream box until today even if it arrived early (which it did). My VM account still s...

daznflo by Tuning in
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