I use TP Link Deco mesh in my cellar (office) & lounge as my WiFi couldn't cope with all my Alexa devices but I've just upgraded to Volt 350 and tried to use VM Connect but it can't find the router.Do I need to switch my hub 3 back to Router mode (fr...
HiWe had our outside grey box installed about 20 years ago. It’s now falling apart with the front constantly blowing off in the lightest of breezes!We also don’t have a landline or tv services from Virgin, just broadband, so would like to replace and...
I can get 5G Hotspot broadband for £12 half price for 6 months > £24 thereafter. Who can also offer speeds around 500 speeds, I know this won’t always be guaranteed but sounds good on paper.What’s your thoughts on this and would you do the same if yo...
Over a month ago I ordered the virgin media QuickStart kit for my new student house and scheduled the delivery for a day when my house would be there to accept delivery but unfortunately they missed the delivery and I had to reschedule it to a later ...
Hello,The brown box that houses our fibre and some other bits and pieces has a broken shell.Everything is currently exposed to the elements, and unfortunately quick fixes aren't working.How would I go about getting this fixed as we have dogs on the p...
Hello,Our outside brown box is broken and damaged, see images.How do we arrange for a replacement?Thanks
Hi AlNew to Virgin. To keep it short, i moved into my house around 2 years ago after a full renovation. There was a brown virgin box attached to the front of my house and a cover marked "cable" on the public pavement. The previous owner might have ha...
Hello! Im also in the same situation as others, next door have access to VM services but my property appears not to on the postcode checker. How can i get this investigated please? Many thanks, James [MOD EDIT: Post split to create own thread]
Very similar to many other requests on this forum: Our house is undergoing large renovations. I need a new white box (the builders have removed that by accident when removing a wall) and would need to get that installed in a different location. Also,...
So I’m in a house share with 5 other friends and I said I would sort the wifi. I’ve looked and virgin do the wifi for the area and also do a rolling month contract ( which is best as we will be there 10 months not 12 ) but prices seem decently high. ...
