As the title, was all working fine then realised I couldn’t make or receive calls. Have restarted the hub, phone is lit green on hub, light at bottom is yellow…. If I try making a call phone beeps at me saying ‘outgoing call not possible, call block...
Hi,Since 2am this morning I seem to be having major connection issues with my broadband (and the issue is not my end).Most website are not accessable, the only sites not affect are ones hosted by google like youtube/google etcI cannot even access thi...
My internet connection keeps dropping.The service checker just keeps erroring out. The help pages keep going to a message that you are making updates to your website, and 151 keeps telling me that technical support is closed for the night.Some websit...
Good morning,I placed an order on 6th march and received a pre order summary shortly after advising me of a provisional delivery date of 9th March. However since then I've had no further contact from virgin media and no information about the supposed...
Hi all, I'm writing on behalf of a family friend who's a vulnerable adult who has recently cancelled his Virgin TV and broadband package. He wasn't using the services, didn't know how to use them and he was paying alot of money each month. So it made...
Loosing connection to internet several times a day since upgrading from super hub four to super hub five. Restarted several times and cleaned and checked all connections, checked and on latest firmware, no splitters, but cable 20 plus years, looked a...
I have a headless Raspberry Pi which I'd like to connect to my network - I have its MAC address however cannot find a way to add this through the Hub 3.0's settings. Would have used ethernet however they're completely opposite sides of the house.Any ...
I made the initial call to the Virgin Sales team on December 16th, had a direct debit set up, and an installation date scheduled for the 6th January. The original scheduled date of installation was cancelled on 5th (less than 24-hr notice), I was se...
Does anyone know how I can get Virgin to fix a cable that is a trip hazard? It's come loose outside our property at the edge of the pavement. Thanks.
Recently got the free upgrade from an old Hub 3 to a new Hub 4. The email I got this morning says to return the Hub 4 wit the SN matching the Hub 4 I just got. Can anyone from VM help me out here ?
