QuickStart, set up and connections
Installing and configuring your kit
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Hub 3 delivered push type cables.

Hi, Two things to clarify.1. Hub 3 got delivered today with push-type coaxial cable. but Hub 3 port looks like a screw type.2. Unable to find the wall socket at the house. the landlord is also not too sure about the wall socket. Please advice.Sam

sthilina by Joining in
  • 2 replies
  • 0 kudos

Haven't received confirmation email

Ordered a broadband package on Friday 01/09 to be delivered on 09/09 and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been received. Upon trying to log into Virgin Media to ...

ZachCJ by Just joined
  • 1 replies
  • 0 kudos

Cut cable

We have accidentally cut through our neighbours wifi wire on the outside when installing a fence. how can this be fixed asap? thankyou. 

Amyzohn by Just joined
  • 3 replies
  • 0 kudos

Grey box outside

Hello,The grey box outside our home covering all the conections is broken and has since been taken away in a Litter pick .How do I go about getting this fixed/replaced?   Kind regards Connor