Resolved! Wall socket cable does not fit
Hello I have a problem as my wall socket cable does not fit my actual wall socket. Can anyone help?
Forum Posts
Why do virgin make things so difficult
This has got to be one of the toughest things I’ve had to do in this house! All I wanted was new faster broadband and all I’m getting is a headache, I’ve been given a box with a hub and a load I’ve cables and instructions, the first instruction I hav...
Engineer
Need to book a virgin media engineer to fit my virgin.
Contacting on behalf of account holder
Can this be done via WhatsApp, and what details would I likely need?My dad and his partner have bad issues with their internet, they have a huge list of errors on their router, amongst intermittent connection ( maybe related to the errors / fault wit...
Resolved! Installation - unnecessary wayleave
Looking for advice.For some reason the 3rd part engineer has decided that to get services to my property they are going to use a piece of land between mine and my neighbors property, which belongs to my neighbor. The engineer that did the survey said...
Brown Virgin Box Full of Water
After a lot of rain yesterday my internet went off. Did the usual switch off and on etc. and eventually left it overnight.I didn’t get a chance to check outside until this morning but the cover to my brown box has come off and it’s full of rainwater....
Installation Problems
WIthin the last 7 days we have gone live with the Virgin Media installation. The installation externally has been done in such a poor manner with no considerations taken on the routing of the fibre cable. The cable was meant to run behind a fence lin...
Had delayed installation 3 times now
First installation date was meant to be the 6th of july then got delayed until 19th then delayed again to the 29th and now been delayed again until 9th of august... its ridiculous.Come on VM get your act together!
Resolved! Missing box
Virgin now trying to fob me off that I am a business customer! When I’m not a customer at all! Just a landlord trying to replace a missing box on my property!
Resolved! Brown Box
Hi.Since I had an engineer to fix my broadband, the brown box on my outside wall keeps coming open exposing the wiring to the rain. I put the cover back on today, but it's loose and falls off. Can someone on admin please help?ThanksDavid.
