So, haven't had any Internet to speak of for 3 days now, was told to call up tonight as they expected it to be sorted in 24hrs but still no Internet. Called tonight and was told that they have a issue in my postcode area.. And the expected fix date ...
I'm moving house to a place with no TV aerial and the occupants are taking the Virgin Media router and the TV box with them. I'm not fussed about TV subscriptions but I'd like to know if you can use another TV box, or buy a second hand Virgin Media b...
I have just moved to my new house, tried to get virgin but they said my address can not be serviced. Then I find out my neighbour has virgin and can get the Gig1 which I was trying to get. How can I convince Virgin to run the cable to my house? I wor...
My quick start kit and a SIM card were due to be delivered on the 03/01/24 around 13-14, time when my flatmate is usually home. She didn't get anything delivered there at this time nor later. We still waited a bit because sometimes delivery companies...
Hi all I cannot find who to contact about the assessment if a catv cable pit (I think that’s what I is) outside our property needs to be moved etc for a dropped kerb? the webpage does not work if you search divisionary works and someone kindly posted...
Am I entitled to automatic compensation if a broadband installation that was due to occur in October 23 has not happened yet, over 2 months later.at the time I disconnected my home broadband in anticipation of the new high speed internet being instal...
Hi, I've recently joined Virgin Media and I am waiting for a new hub, but I was wondering if it's possible to get the existing hub from my previous housemate to work with the new account in the meantime.
Good afternoon,I live in a small block of 6 flats and the building doesn't have fibre connection as this was forgot to be added by the developers a few years ago during the renovation works.the building next door (not even 20 meters away) has Virgin ...
Sooooo where to begin. Virgin media went live in my area on October 10th and I placed an order on the 10th as all other broadband in our area is shocking. My install was arranged for the 14th November. On Friday the 10th the 3rd party came out and pu...
I have recently bought a property and moved my Virgin contract. Today I have tried to install it but found out the coax cable doesn't fit what I have.I have attached pictures of what I have.External boxThis is the external box.What I believe to be wh...
