Hello, does anyone know if I can connect my quick start kit with what I have currently in the wall? I’ve got the kit and have tried a few of the sockets but haven’t had any luck. I just keep seeing all the lights green on my box. I don’t want to cal...
Hello,I have called virgin 6 times since April and have been told someone will ring me back.I have moved in to a new home, the virgin box outside the house is hanging off. I have a child around and need this box removed.I am not a virgin customer, an...
I've tried calling to have this sorted, but keep getting disconnected. I need my internal wall socket moved, as the engineer installed it right where my radiator is about to be installed. Please advise.
HI, My external Omnibox is 20+ years old and will not close properly. Please contact me to arrange an engineer visit for a replacement.
Thanks again folks for any advice given as new to Virgin Media. My heads about to explode. I need to buy a cable to connect BT Advanced phone docking station to my new Virgin Hub. Under docking station looks like RJ11. Is it better to connect this di...
Hi, I have just received my vigina media broadband and I can’t find a virgin socket. I can only find this which has a small green lead. Any suggestions?
I am having work done in the driveway/front garden and the builder has suggest I contact Virgin as our broadband cable will need re-routing between the street and the house. Who do I contact in Virgin to start this process? Thanks.
Hi All.I received a text this morning 08:04, about my isntallation appontment Monday 20th Nov. Had my correct address and postcode. It asked for me to text either KEEP to confirm or CHANGE to reschedule. I replied with KEEP, but being a suspicious ty...
There has been no internet of tv service in my area of east london for 5 days.Recorded messages aren't even bothering to give a date or time for when it will be fixed.In this day and age shouldn't you be able to offer a substitute service until whate...
HelloMy brown box cover has gone missing in action. Any chance I could get a replacement?Many thanks.
