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Forum Posts

Resolved! Hub questions from a new customer.

Broadband was installed and activated yesterday.  All seems ok so far except for a couple of devices wired to the hub which seem slower than WiFi so thinking that could be my cables.I have had a Hub 3.0 installed.  Is this an older hub as my neighbou...

Mohg by Tuning in
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Red Power Light on Hub 3

As per subjectBeen like this for a couple of days now, and has happened beforePlenty of ventilation.Can I have a new hub pls? Keep seeing that this is due to overheating, and don't fancy a fire.Thanks, SteveH

SteveH by Up to speed
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  • 1 replies
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Need help with remote work over VPN

Hello.My wife works remotely mostly with US and connect to via company VPN. Everything works fine with one exception. There's one customer that she can't connect over virgin, she works currently using Three 5G, but we'd like to stay with one provider...

Andaron by Tuning in
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  • 6 replies
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No delivery for self install

Ordered a self install box for the place I have just moved to, selected today (06/03/24) as the delivery date and have not heard any confirmation of when it if it will be delivered. Just received pre contract documents. Unable to chat with anyone as ...

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