Am I wasting my time trying to get the white pod and connect app working.???
What a load of rubbish the pod and connect app is. Is it worth persisting. Should I just give up with it
Forum Posts
Resolved! Hub questions from a new customer.
Broadband was installed and activated yesterday. All seems ok so far except for a couple of devices wired to the hub which seem slower than WiFi so thinking that could be my cables.I have had a Hub 3.0 installed. Is this an older hub as my neighbou...
Re: I Need a Virgin Media Wall Socket
hi do you know the name of the adapter please
Installation on hold thinking of going with BT
Having ordered virgin broadband at the beginning of the year, i am still waiting for what will be a third installation date. Current installation has been on hold for two weeks with no updates. Customer service is very poor with no information. Not ...
Installation caused damage to render
Good afternoon. Fibre was run to my property today, but it seems when fixing the box to the wall there has been some damage to the render. I've included some photos below.Can anyone advise how I'd go about raising this with Virgin?
Red Power Light on Hub 3
As per subjectBeen like this for a couple of days now, and has happened beforePlenty of ventilation.Can I have a new hub pls? Keep seeing that this is due to overheating, and don't fancy a fire.Thanks, SteveH
Waiting over a year for a spotter (did he pass away?)
HelloI have been trying to arrange for a spotter to arrive at my address since early 2023 but constantly been ignored and fobbed off going through a series of different phone handlers, please can I talk to a humanVirgin media is down the whole street...
Resolved! Installing Equipment that I have not ordered
Someone has turned up at my house today whilst I am at work drilling into the side of teh house and apparently fitting a box?When I spoke to the installer through my doorbell he claimed it was to install virgin through the name Sarah (my wife's name)...
Haven't recieved a confirmation email or my router after it was supposed to arive 2 days ago
I have ordered a new router that was supposed to arrive on 7/3/2024 but still nothing to this day and also haven't recieved a confirmation email and can't login into my virgin media due to needing my account number form the confirmation email
Need help with remote work over VPN
Hello.My wife works remotely mostly with US and connect to via company VPN. Everything works fine with one exception. There's one customer that she can't connect over virgin, she works currently using Three 5G, but we'd like to stay with one provider...
