Hello!I want to move my tv box and modem to another part of my living room. I have enough COAX cable but didn’t realise I had a splitter! Can I book an engineer to come out and put the correct length of cabling in so I can move my equipment to anothe...
As the title says. Was meant to receive the hub yesterday (4th) but nothing received and no tracking from Yodel at all. VM Customer Service absolutely useless but looking at recent threads it appears to be a common issue at the moment. Just posting h...
Hello first time using this. I have recently joined and was eligible for the Self installation which was due to arrive on Monday 2nd, however has not been received. I had read through some old posts and contacted the customer helpline as recommended....
A few issues happening listed below.Last week our recordings had a gap in them, we were recording a few channels at once and it happened in all recordings. The recordings weren’t broken up, they just had a missing gap.We have a power line adapter whi...
My quick install kit has not arrived. I ordered M500 on Friday, requested 3/12 or 4/12 as activation. Kit wasn’t due for delivery until 4/12 which is when the email promised activation. I have received no tracking number. There is no information in m...
What's the record for being fobbed off by Virgin Media?I've been promised installation for broadband since February 2024. I have been given more dates that I can recall all of which have passed without installation occurring. I am waiting on a third ...
Appears there are routers available…maybe! I got an email from Yodel last night and have just had notification that it is out for delivery this afternoon. I was given many different excuses from different teams — a storm, yodel having issues, a wareh...
So my QuickStart pack arrived today, connected it all up and the router just has a green flashing light all day.Logging into my account it says sorry your order is delayed and still says out for delivery, the next part "Ready to Activate" is grayed o...
I was due to receive my new virgin media set up Tuesday and I still haven't. I've spoken to yodel who have said they are still waiting for the package to be passed over to them!!
I ordered M250 Fibre Broadband on Thursday 28th November 2024. I was emailed that my QuickStart installation kit will be deliver yesterday. I am waiting for Yodel to send me my tracking reference number. Is this normal? Should I wait or just cancel?
