Moving Wall Socket
Hello,I was wondering if it would be possible to move the wall socket that the router/hub plugs into another room?If so, how would I go about doing this?Thanks
Forum Posts
Missing wall socket
I couldn't find the wall socket in the flat. There is only the attached socket can i use it? And when I check in the website. It said that the virgin media is available. Note that there is no furniture in the flat so It not hidden behind them.
QuickStart kit don’t have customer number unable to track nothing from yodel
I can’t track my QuickStart kit as new customer don’t have account number and no messages from Yodel how do I know when being delivered please?
quickstart
i recently ordered a quickstart kit but have heard nothing of yodels delivery and have no account set up to track, i need help please asap as ive already wasted many days without it and cant move into new home until set up thank you
Resolved! 18 Months later no connection 27 cancelled appointments now " we can't bring Virgin Media to your area"
I ordered Virgin Media in January 2022 since then they have cancelled the installation appointment 27 times, stating additional work needs to be carried out. I have lost count how many times I have contact VM and got no where trying to find out what ...
Resolved! Flat 'Unserviceable' after ordering package
Hello,I recently moved into a new flat with my brother, and we decided to take out a new contract with VM. Our initial install date was scheduled for the 15th, then, for reasons unknown, was delayed until the 24th. This is the last update we received...
Help, some websites are blocked despite childsafe and virussafe off
Help, all of a sudden, some websites are blocked by Virgin Media, despite having both childsafe and virussafe off under online security.I tried turning on and off childsafe but it doesn't turn on or off, it stays off with the following error 'Sorry t...
Arranging a spotter visit
My current contract with TalkTalk is up and I am looking for other options. Virgin is the only provider in my area that offers faster internet speeds. The issue is that it appears my flat is the only one not covered by Virgin on my street. I live in ...
Installation delay after delay - complaint ignored and order cancelled.
Hi,Resorting to posting here as the virgin media team have been useless on all fronts. In short - the install date has pushed back and back from Dec 2023, and my formal complaint has been ignored - and now i have an email saying i've cancelled my ord...
No Internet after modem reboot
Good morning, I have had no Internet since rebooting my hub on Friday night. The modem has a solid white light, yet I connect to it via Wi-Fi or the ethernet. I have tried all the usual stuff, (reset button, unplugged everything and left it overnig...
