Resolved! Where's my QuickStart Kit?
Was due to be delivered today but nothing has arrived, there had been no dispatch notification and no tracking?
Forum Posts
QuickStart Delivery
Was interested to know if anyone who was promised a QuickStart Delivery within the last week has actually received their router yet? Router due for delivery today, twice I called at start of the week to re-direct this delivery to a different address ...
Broadband in a flat
Hi all, has anyone successfully had broadband installed in a flat? It seems to be very mixed messages from every advisor I speak with. The street I approach the block on has recently had Virgin activated, I received an email 2 months ago saying my ad...
The missing equipment fiasco…
Turns out it’s now on Reddit.https://www.reddit.com/r/VirginMedia/s/xnf4KLaJfBa Virgin employee has responded on there criticising customers, saying that the customers have “failed”.
Resolved! Self-install kit not delivered on due date
I ordered broadband service a couple of weeks ago to be installed on 4th December. I received an email yesterday saying the kit will be delivered on due date but with no tracking information. Waited all day but no kit delivered.Asked customer service...
Cancel the Damn Wifi
I have cancelled my order last week while on the phone with a david. he said thats fine. im still receiving emails and my account still says its live. i have been trying for an hour to cancell the order as it will take over 6 weeks to receive the wif...
Looking to join/ last time said would take months
Hi, so my current contract is ending soon, and preferably I'd like to join VM, for the higher broadband speeds ECTBit of back story, I tried to join a few years back, the checker that asks for my postcode and address said it was available, had it all...
storm darragh - cable holdings snapped
hi, sorry but several questions after the current strong winds the outside virgin media cable has snapped a few holding brackets and is now moving around on my window ledge,its not hanging down just loose,i live on the 2nd floor so is it right that v...
Is my connection getting cut off after a text and email I received?
Good day to you all,I am currently on virgin media for fibre and tv but this morning I got a weird text and email with the following message,We recently got in touch to tell you Virgin Media broadband was available in your home. Unfortunately, due to...
Omnibox cover gone missing
Hi, after some strong winds these days, the omnibox cover gone missing. I have checked with the neighbours - unfortunately couldn't find it. Can I please ask for a professional engineer to come by and setup a new cover in place? This time in a fixed ...
