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Forum Posts

Red light on hub

Please send an engineer.  Solid Red light for 48 hours.  Poor Wi-Fi and unable to work from home, Not overheating.  Just a solid Red line on bottom. Tried full reset twice and all other tweaks I'm supposed to try.  Tried to call unable to get through...

Installation date removed

Our original installation date for our order was 14 June. After various external works (including the contractors connecting us to the wrong box on the street) this has been moved first to 5 July (when the virgin engineer came and found the issue), t...

Braly20 by Joining in
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Router not delivered

I ordered the broadband last weekend and I was told my router would come on Monday which it didn't and I was told it was delivered to the wrong address by DPD I have tried calling them but to no avail it is now Friday and I am still without internet ...

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