on 09-07-2024 09:48
My child has upended some juice all over the WiFi router and now it won’t turn on. Does anybody know how I can request a replacement? Or where I can call to do this? Can’t seem to find the number and I need WiFi again asap
on 09-07-2024 10:11
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
on 11-07-2024 12:58
Hi Leeeckersley98,
Thanks for posting and welcome to our community 😊
I've had a look at things from our side and can see you've been able to call us regarding this.
If you do still need help with anything, please let us know.
Alex_Rm