Moving router to upstairs at the back of the house.
Hi We have recently purchased a property with the old owners using virgin before, we went with virgin media, I got the home install kit just to get it online asap whilst we decided what rooms will be what. I would now like the router moving to my office at the back of the house upstairs, the router is currently in the living room at the front of the house downstairs. I would like to book an engineer out to carry out this move and then test all the lines to make sure we are getting the correct speeds, as we use this for working from home and gaming so we need it the best it can be! Thank you MatthewLonger Coax Required For Router
Hi, As the title mentions I need a longer coax cable for my router. I've read that I should get one from Virgin themselves, rather than buy third party online. I've recently had to move everything around in the room it is located and it can't reach the desk it was sat on. Instead, it now resides on the floor, which isn't great. I'd need a 5m cable but I don't know how to go about requesting one. I had cconsidered moving the router to another room entirely, where more devices that would benefit an ethernet connection are located, but I don't know how to request that either. It would mean moving it from upstairs to downstairs so it would be a complete rewire in that instance. Any help at all would be appreciated. Thanks, AlanBrand new router no internet connection
I have just received a new router as I have moved into a new house. I’ve followed all the instructions perfectly, the router is connectable but has no internet connection. I’ve followed all the troubleshooting steps but nothing changes. The router boots up with a green light and the wifi symbol is shown, once the connection is discoverable it turns to a white light. Any ideas?Regarding new broadband connection in a newly moved house
Connection socket Hub 4 router I've just moved into a new house and am looking for a new broadband connection. However, I found a Virgin wall connection socket, and the previous tenant left a Hub 4. How can I check if the fiber cable is still connected and ready to go if I order a new connection?
