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CONSTANT RED LIGHT ON HUB 3.0

ukadventuregurl
Joining in

on ‎17-01-2024 12:15

I’ve had a solid red light on my Hub 3.0 since Boxing Day. Wifi is okay, but a bit flaky from time to time. I have tried resetting the hub numerous times over the last few weeks and have checked all the cables (including unplugging and plugging back in). I’m very concerned my hub is faulty (based on other conversations in this community) and might just stop working when I need it (I work from home a few days a week). Can a VM technician offer some advice please and can my hub be replaced ASAP? 

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1 REPLY 1

Sabrina_B
Forum Team
Forum Team

on ‎17-01-2024 12:34

Hi @ukadventuregurl 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the red light issues that you are facing on your Hub. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

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