dspenguin
11 months agoJoining in
Constant Red Light on Hub3
Not sure if it is the warmer weather, but I have the same issue as lots of others on this forum.
My hub3 started having a constant red light that I cannot get rid of with a reboot or factory reset.
Looking at the other posts, the router is overheating...
Is there a way that I can raise a request for the router to be replaced?
Thanks in advance!
Hello dspenguin
Thank you for trying the information Carley posted.
As the red light is still happening, we'll need to arrange for an engineer to attend and swap the hub over.
If you don't mind, I will need to send you a private message to pass security and arrange this.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L