Hi, my router shows a constant red light for about a week now. I have resterted it couple fo times, but the red light does not change. I have internet, TV and Wifi though. Does the red light indicate an issue?
Hi Everyone,
Thank you for the replies and advice. It is a Hub 3 and I have moved it to the top of the cabinet providing more ventilation, the light now has gone back to yellow/ orange.
Thank you.
The meaning of Hub lights is model specific :
https://www.virginmedia.com/help/how-to/broadband/hub-lights
If it is a Hub 3 and if the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly.
If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
Forum TeamHello istvanszlavik.
Thanks for your post and welcome back to our community.
Sorry to hear you're having an issue with the red light on your Hub
I want to investigate this for you and arrange a swap.
In the meantime, can you make sure the Hub is well ventilated and away from any direct sources of heat?
I'll need to send you a private message to pass security.
If you can check your logo at the top right of your screen, that would be great.
Gareth_L
Hi Everyone,
Thank you for the replies and advice. It is a Hub 3 and I have moved it to the top of the cabinet providing more ventilation, the light now has gone back to yellow/ orange.
Thank you.
