Hey VirginO2, I’m trying to receive calls from you, where I keep missing them because I can’t get the Sound and haptics to work on my iPhone, and I’m on “pay as you go”, where I can’t top up until Monday, so I can’t make outgoing calls, I lost my job...
My contract ends 30th July 2024 however when I called Virgin they say it ends 7th July.The dates showing online don’t make any sense to me possibly confused due to me having initially accepted new contract a few months ago and then reverting to the o...
Hey can someone advise me on a serious issue please.I was out of contract last month (June) and cancelled my services as I went with a different provider. I was told I would be expecting a refund on the part month.I gave notice and was told as my pay...
Hi, Just wondering if anyone can help - it’s not letting me register for a new VM account online, keeps saying something has gone wrong and won’t let me past the password stage. Tried calling up but obviously you need to have created an account to ac...
This exact problem has been driving me crazy the last couple of days.
Hello, I made a data subject access request. I have today received 2 emails, one with instructions how to create an account to download a file the other with a link to said file.When i try and create an account I am getting " something went wrong "T...
I am having so many problems with Virgin Media with regard to logging into emails when I receive error code FSB50, I also have problems accessing some websites when searching the internet. This has been happening for a week with references to securi...
Hi John im having the same issue, gow would i go about resolving this? My package has stayed the same after we moved on the 11th of Dec and my minimum term has seemed to have restarted. Please help
Hi, I recently joined Virgin Media on the 28th and order a Broadband box, that came today. However I need an engineer to install the necessary connections, however to do so I need to login to my Virgin Media Account.The issue is I never recieved a We...
I got installed on March 22nd and have still not received my xbox gift.I have been lied and lied to on your useless whatsapp team and twitter team keep saying stuff like youll recieve it in 3 days thats now a month passed nothing and said receive upd...
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