Got 250mb and a phoneline I don't use , less than 3 months left on my contract , August bill was £30 ,this month's £41 , next month and till my contract ends £50 .because I've lost 2 so called loyalty discounts I can get 1gig full fibre elsewhere for...
I have had 5 calls in 3 days from the Overseas Telesales Promotion team. How do I get them to stop calling? I am currently out of contract but happy with the services I take and have told them that but they insist that they try to upsell me a packag...
Hi I wish to speak to an agent my direct debit does not match my contract bill
i am having same issue need to change email as old one is defunct
The only correspondence I seem to have from Virgin is the text messages that confirmed my internet set up and links to download my pre contract details. I have nothing via post or email and can’t set up a virgin account without the details on my cont...
I extended my 18 month contract with Virgin, and agreed a slight change in price, no problem.But I just got charged an extra £35 for an activation fee when nothing new was activated?! And this was not mentioned to me at any point in the whatsapp conv...
I was paying £26.50 for the ?vm125 package before I moved house. Virgin said my first bill would be £116.50, which I queried.(I actually went through this process 3 times because virgin kept presenting the bill of £116.50) I could see I was being cha...
Hi all,I have been having an issue with my order and my email. I'm out of contract for my virgin media plan and when I try to put an order through, the confirmation is sent to the wrong email address that I can't change. I don't get any confirmation ...
So, I've been with NTL now Virgin media for over 20 years. Every time my contract is up I have to battle to get a reasonable deal. As my current contract was expiring, I didn't have time for the drawn out phone call and renewed online. What a mistake...
Have the same problem, I got Eviction notice S21 due today, tomorrow I go out and yet get information they want to charge me disconnection fee in the crazy amount
