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Dalia1's avatar
Dalia1
Just joined
10 hours ago

I can't find the account number

Hi,

I have received the equipment for my new broadband order yesterday. I also received a contract summary email but I can't find my account number.

I followed the instructions and setup the hub and connected with the wifi but it is not activated yet.

I also want to cancel the Red house ninja service that was scheduled for July 10th. How to do that?

Best regards,

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    7 hours ago

    Hi Dalia1 👋 Thank you for your post and welcome to the Virgin Media Community 🙂

    Just to confirm, are you a Virgin Media Ireland customer? If so, you'll need to contact them directly using the details provided here.

    Regards,
    Daniel