Hello, I am unable to sign into my virgin media account. I use a non virgin media email address (I have no other email) when signing in I put in my login details and it says email or password is not recognised (I know my password is correct) so I tr...
I can't log into my virgin media account. It doesn't accept my e-mail address. I get an error under the title "I forgot my e-mail address". I deleted the cookies. I tried it on 3 different browsers and devices and I get the same error.
Hi, can I get some help here too? Recently just upgraded to the 1GB after being a week away from my 30 day leaving period end date i have had a lot of stress and difficulties trying to get a semi acceptable upgrade deal. Finally i get an ok deal and...
I signed up for 1gb last night at £45 a month as a new customer, after the price being £41 all week leading up to it. I thought I'd just missed some kind of offer and went ahead at £45 but today I see the price is £41 again. I've tried ringing but wi...
I've noticed a charge of £15 pm in my bank account from virgin media, I've noticed a few others in the forums with a similar issue.. I traced mine back about 3 years, I'm just wondering if anyone has a similar problem and what it could be. I have 2 m...
Please can someone advise me how to report and deal with a cable having been cut by a builder? Having problems contacting 150 - it's on behalf of my elderly mother who needs the help. Thanks
Hi, could somebody at VM please contact me to discuss setting up my bills to show the VAT.Thanks
Hi, I have been getting frequent calls recently from VM (0800 052 8675).When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my poor hearing and the lady's accent.Can anyone suggest wh...
Hi, I signed up the other day (22/05) and got my pre contract document however, I never received a confirmation email. Please can you help me out as I need to know when my wifi box will be delivered and be able to log into my account to see payments ...
Hi,My parents are both unable to take care of their own finances any longer and we have power of attorney. We have the email address and all the account information for their Virgin Media account.We are unable to log into the email account or the VM...
