Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to see renewal offers "Oops, looking to manage you flex plan" I recently received the email about my contract ending and was invited to see some renewal offers. However, I get the message "Oops, looking to manage your flex plan". This happens whether via ap...Issue with payment Trying to pay a bill for my broadband but my card changed so I’ve put in a new card, when going through the process it needs to go back to my bank to verify, but the box on your website/app isn’t big...Impossible to get a refund I have been waiting on a refund for an early termination of contract charge since July. I sent my new proof of address that Virgin don’t serve my new area in time, but they still took the money. ...Gobbledegook on contract Just signed up for broadband and the contract says SVOD Netflix Enrolment DECLINE OZARK (SV What on earth does that mean? I was neither offered nor interested in Netflix. Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...Solved£50 Just Eat voucher We’ve installed our broadband back in September and it’s November now but we haven’t received our Just Eat voucher. Any help with this? I’ve called Virgin and the guy doesn’t seem to know what it is....Moving House Evidence Hi, does anyone know how long it takes Virgin to get back to you once you have sent in evidence that you are moving to a non-Virgin supplied property? I sent mine on 24th October but haven't heard an...Contract Price Different to Pre Contract Hi Ordered M500 yesterday with a starting price of £20.99. Received the contract today with a starting price of £21.99. How is this even possible to get wrong when I've literally signed up less th...SolvedNetflix not loading My Netflix is just circling. All other apps working fine. Is there an issue. Excellent Service On Friday, Graeme tech 10166 visited my housebound 91 year old Mum and quickly resolved issues with her TV service. He was kind and helpful and Mum was delighted with the service and the care he sho...
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