Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsA Decision from the Ombudsman So after months and months from the introduction of the shambolic VM/O2 login which locked me totally out of my account settings for nearly twelve weeks, the Ombudsman has upheld my case, awarding a...Netflix Hacked I see that the Netflix app supplied by Virgin Media is frequently hacked. This happened to me on Christmas Eve, I received an email to say that I had changed my subscription (I hadn't) and my TV Net...Area Reference Code I’m trying to link my O2 and Virgin Media accounts and I’m unable to do so because it requires an Area Reference Code. I have never been issued with this code as I signed up two weeks ago over the ...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedReturning kit Hello, hoping a mod can help as customer service are struggling to help. I returned all my kit when my contract ended, apart from one WiFi pod as this broke a around 3 years ago, virgin replaced it b...(no subject) I returned my virgin kit weeks ago and have receipts from Yodel. I keep getting messages saying I will be charged for not returning it. I cannot contact anyone who can manage my account and remove th...Account Number Finding it impossible to get my account number have all other relevant info but can't seem to get this. Have not received a bill or welcome email and phoned several times for help and told it will be...No account number I have ordered a box today 28/12 for my new flat but have selected the wrong address, everything says to amend the order i need to log in to virgin media with an account number that i dont have, the...area reference code Don't have my area reference code to link my Virgin media account. (no subject) Hi, I have a big problem with cancelling my contract with Virgin media. Can you help me please?
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