HelloNot sure who to aim this one at, so here goes.My contract was coming to an end (September 2023), and i was offered a new one at £109.00. An increase of £10 which i thought was fair. I received a new contract (100132913342) on 7th August which a ...
There is a Virgin media employee that parks his van near me on the road, who in my opinion and several other residents is a dangerous place. I believe it mostly complies with the highway code E.G 10 meters from a bend; However this is a blind bend an...
Anyone else had Netflix and other streaming package added to their VM account without asking for it?? Second time now, and cancelled the subscription in my VM account but £15.99 taken out again??
I am hoping that one of you wonderful Forum Team can help me out.My contract for the last 18months included Netflix and I paid the extra £5 a month to make it a premium subscription. On Monday I phoned to negotiate my next contract. I was told it inc...
Do not want to renew my broadband contract I’ve tried everything to contact virgin but had no joy [MOD EDIT: Subject title changed for clarity]
6 weeks still not installed correctly , stay with sky or bt
Hi everyone,I used my university email to sign up for VM broadband but there’s a typo in it so I never got any confirmation email. How do I go about changing it to the correct email? I have really bad social anxiety and would rather avoid calling Vir...
After email account was hacked couldn't sign in. Was fixed but not working again. Email addresses linked to my account are both incorrect. Help would be appreciated Thanks [MOD EDIT: Subject title changed for clarity]
I moved house recently and had new services installed on 11th September at my new home. I was disconnected from my previous address on this date and had the final bill through for that address and a first bill for my new address issued. I have been w...
Sorry I don't know where to post this subject:I spoke to a Virgin media Agent around 2 months ago to get an idea of what deals we could get with Virgin Media broadband, he made an account for me, we let him know we are just interested in shopping aro...
