Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTotal Loss of Broadband/TV/Phone Since 10am – Engineer Not Until 9 Dec – Possible Network Fault? Hi, I’ve had a complete loss of broadband, TV and phone services since 10am today. I called Virgin Media support and was told the earliest engineer appointment available is Tuesday 9th December betw...TNT sports I updated my contract the other week and continued with the same package 📦 But now I don't get TNT sports, has this now been removed from the sports package or is it an error. Frustrating that it...RETURNING VM EQUIPMENT I’ve recently moved house to temporary rental until my new build is completed. I had our family home (4 bed bungalow since 1962 and my own home, 3 bed since 1996). As you can imagine I had A NUMBER (...SolvedLooping trying to access VirginMedia/O2 Hi, Hopefully an easy fix but I am going around in circles. Trying to access MyVirginMedia, put in my Blueyonder email address and existing password (known good, re authenticated to email on my phon...Paying Twice for Netflix I have Netflix on my virgin package, I am still being charged separately by Netflix too. i don’t know how to resolve this Activating Netflix I can see from other discussions on here others, have had the same issue with getting Netflix activated when included in a package. I have tried for 3 weeks, and been promised phone calls that never...Account login issues (ntlworld email) I'm going round the bend here!!! I'm unable to login to my VM account despite numerous attempts. We have a number of ntlworld email accounts and as I was unable to login via our usual ntlworld addr...SolvedAccount number not given I’m trying to make my account so i can actually talk to virgin media support but i was never given my account number in any email. all i have is the contract information. Return Equipment Just had a email regarding return of my faulty V6 box, saying we might be charged if we don't return equipment. On the 21st November, an engineer called Craig , ID 61066, fixed our problem with a new...Free Sim Ooopmh .... and gone! Sadly I need to stop working such long hours (I don't get paid overtime!) and pay more attention! I was an Oomphh (who thought of that name!) package holder and it came with a free unlimited Sim. ...
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