There doesn't seem to be a forum for this question?Recently VM was good enough to "unstick " my contract after granting me a discount.The response was, the contract was put in place and I would get a refund for the next month and a big reduction for ...
i have a long issue i will try to explain it as best as i canso the issue is. last month in July i contacted virgin media for a internet extention and the next bill that is in August i would pay double when i got paid. virgin media said to me it was ...
Hi, I am new to Virgin Media and need my area reference to create an account. Please could you let me know your area code for WF7. Thanks. PS. I've not received a welcome email or a first bill to obtain this info.
I noticed that the direct debit taken from me in Sept was £10 less than normal.I logged into my account and my contract said at the bottom "A little EXTRA, we have knocked an extra £10 of your next 15 bills " As I must be one of the longest existing...
I have setup a moving home which was booked I have received a email with a different account but unable to setup as it says email address is registered even though I tried with a different email address
Hoping someone can help. i am needing to speak to the accounts department but due to my hearing issues i cant hear when the call is an overseas line and/or a call centre.i have tried using the relay uk app but that is not connecting either.O2 have a ...
I am in unable to view my bill details on my PC, phone or tablet. I can see the bill amount on the dashboard but the details won’t open, on my phone I get an error message saying oops something went wrong, on the tablet nothing happens and on my PC I...
hi i am waiting for my £70 referral bonus to be paid but it is stuck on pending on the Alkimo site , any help ????
Box now working
I'm a new customer with virgin. I was under the impression that I could get the sky channels like sky max and I've not. Do i need to change my package? I've also got kids channels when I didn't want them
