Managing Your Account - Cable
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Forum Posts

Disconnection

Need advice about disconnection and setting up a new accountthe account owner (grandmother) has sadly died so I want to set up a new account in my name but I’ve just started work from home so can’t afford any downtime offline. I tried to set up a new...

Wrong info, wrong new contract.

Saturday last I upgraded my broadband package to include a 360 box and mega tv, plus one mini box. I was also told told that the setup fee of £35 will be reduced. About three hours later I received the new contract by email. No mini box and the setup...

322967 by Tuning in
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  • 7 replies
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Change to package

Received an email from virgin that I was out of contract and that I could "have the same great package for 20% less" if I signed up to an 18 month contract. have now realised this was a lie as I have been changed from Mix to Mixit TV so have lost Sky...

js19 by Tuning in
  • 338 Views
  • 2 replies
  • 0 kudos