Recent DiscussionsInstallation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...Agreed Contract renewal package not being honoured - Who can help?! I have spent the last 2 days being messed around by the support people who are supposed to be helping on the web chat you get pointed to, and are refusing/unable to do anything to resolve the issue, ...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Help Regarding Charge for Unreturned Equipment Hi Recently left virgin media, have received an email saying not returned the equipment and that I have been charged £40, they have sent me a payment ref number account number to use to pay this. H...SolvedUnable to change payment date It appears there is a bug when trying to click “Change payment date”. It point blank won’t let me, on browser or on the App. Any fixes?? Unable to register As many other posts have stated...when trying to register I get stuck on a "Request In Progress" screen after entering my intended password. Does anyone know if I have to wait for my services to be...Salesman identity Hi, I have a salesman at my door claiming to be from virgin selling me a package that I want to switch to. The deal looks good. How can I identify the person to be sure that I’m not being scammed. ...Charged For Equipment! Not had Virgin for 2 Years!!! I have not been with Virgin for over 2 years but the owners of my old property have received hardware from Virgin (new router etc) but are now being told to pay a £40 charge! I have already cal...Not Received Returns Packaging for Equipment Hello, My services were disconnected on the 13th June and I've since received a letter asking for the router equipment to be returned, otherwise I'll face a fine, however I have not received any pac...I need to change my VM landline number I've had my landline since around 2000 but need to change it as I've been getting quite a few calls over the past year or more from members of the public asking for an institute handling mental healt...
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