Hello Virgin Mediaas you already know, I am going to leave you.question now is about return equipment. herehttps://www.virginmedia.com/help/return-or-recycle-equipment?_gl=1*1c90zw6*_ga*MTg3MTAyNDcyOS4xNjkyNDM1NzE0*_ga_7NQRHWTHK9*MTY5MzQyMDQ2NC4xMi4x...
For some unknown reason my Essential Broadband Plus has increased by £8. Due to the original **bleep** up they made of charging me £28 instead of £20 per month when changing over to social tariff, I'm supposed to get £8 credit each month whilst on so...
Hey, I have an extra WiFi pod and TV setup box that I don't use. I got them as part of my package, but want to return them because they just take space and gather dust.I couldn't call VM because they just hung up. Is there anyway to return the equipm...
For the last few days I've been getting this pop up saying 'Your contract has ended Save money on your package today. You'll be able to watch, work & game like you do now - but for less.' When I click the link to 'View your offer', I always get an er...
Hello,I have signed up with Virgin for my new flat. Before moving in I set up the direct debit and got confirmation this was all done and that my first bill would have arrived on 29th August and that it will be £53.Yesterday has passed and I got no b...
This morning I called Virgin (multiple times in the end after being cut off) to cancel my account as we're still not being provided with broadband a month after moving house. Eventually someone within the moving department said that he had cancelled ...
I separated from my partner and moved into a new property where I set up my own VM account. However my email address still appears to be associated with the previous account (although this is in my ex-partner's name) and whenever I try to log in to v...
I was out of work for a while so got behind on a bunch of bills but I've gotten them sorted and now it's just Virgin I need to deal with but all there numbers go to their automated line.
I am unable to log into my Virgin Media account. It will not accept my password and will not allow me to reset my password. I get the following message:“You can't reset your password online right now, as you don't have additional details set up on yo...
