Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsChasing up order Finally got around to negotiating a better deal, a couple of weeks back, after far too long paying way too much. As part of the conversation, I'm getting a new Hub and a new TiVo box (mine is ancien...Password chnage When trying to change password I get to the Virgin O2 page which loops continuously with 'Wait a moment displayed'. Tried several times with same result. Ideas plaeas Area Reference Number Request I'm trying to link my Virgin Mobile account to VMO2. I have all the other relevant info but I can't find a 2-digit area reference number for my account. My postcode is ME10 2LT if that helps. Being punished for staying with VM FOR OVER 13YRS. Apologies in advance for long narrative. My contract was hiked up in October 25. I can't complain because I didn't notice the email or read anything. So technically I'm at fault. Unfortun...Can't get to View My Bill The email notifying my latest bill quoted a higher figure than my usual amount so I wanted to check the breakdown. But I can't get the bill to display. When I log into my account I just go round in c...One touch switch issue Hello, the last day of my contract with Virgin media was 7 December 2025. On 6 November I chatted with an agent and stated I don't want to continue it. They asked me if I will confirm the cancellatio...Contract renewal link faulty I'm trying to renew my contract via a link texted to me today, but get the 'oops' error message that the page doesn't exist. It seems to be a common issue on this forum. I have no intention of renewi...Netflix included for free Hi, I’ve been trying for a month now to get Netflix access free as part of my Virgin subscription which I believe I’m entitled to, but failing badly every time I contact Virgin customer services. I r...Netflix activation error I received an email to activate my netflix subscription as part of my package however, when i click on the link this doesnt work. I have also try to activate my netflix on the entertainment services...Moving to a property that already has a virgin contract I moved house in March, got entered into a new contract with Virgin. I will be moving again in March 2026, however I am moving in with a relative. They want to get broadband installed, possibly thro...
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