Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 19 replies
  • 7 kudos

Re: Hard search on credit report

I was thinking of getting virgin when my current media runs out, but I have just seen they have done a hard search on my account so now Im having second thoughts. I've never missed any payments or bills in the past, years of history. I think a hard s...

Xbox series s

It’s been more than 42 days as promised and I haven’t received my free gift as promised dispatched within 28 days and 14 days for delivery. Absolutely no dispatch email or text whatsoever. I’m **bleep** off. Breach of contract. If I don’t receive it ...

Rl6599 by Joining in
  • 1 replies
  • 0 kudos

Price increase

Your latest price increase from April 23 is 13.8%. I have received an email stating my package will increase by £12. This isn't 13.8% of what I currently pay, it's almost double. Can someone please explain.

Gonegirl by On our wavelength
  • 8 replies
  • 1 kudos

Refund not received

I have been trying since November to obtain a refund due since September. I was promised this on my last contact on 29 November but still nothing received. Can I have my money please?

JTYork by Joining in
  • 1 replies
  • 0 kudos