Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsIs it normal for a complaint to be instantly closed as resolved? I am unhappy with the way my renewal was handled, and raised a complaint on Thursday. I received an acknowledgement via email and the status of this complaint is "pending". On Friday I got a "thank...Wrong account number in MVM Hi there. I moved to my first house almost 2 years ago and setup Virgin Media in my new home as had great experience with the service when living with my parents. I always get my bill emailed over wi...Overcharged for M500 Broadband for 14 months!! I have been charged £50.76 a month for M500 broadband since November 2024 which apparently includes a discount! Your M500 broadband only price was £33 per month. I'm also an O2 customer which is sup...Can't access account settings Just got my service installed yesterday and everything works fine only problem is I can't access account settings to change anything. The page doesn't load and just hangs with the Virgin Media symbol...Netflix! A few months ago I was off to Sky because they had a very competitive package including Netflix at well below my Virgin renewal cost, I rang to let VM know I was leaving and a very nice lady at Virgi...Netlfix and account settings Hi I signed up in November and package to include Netflix. I did receive an email for netlfix to swop my account over. DOESNT work and I am still being billed separately for Netlfix. Any ideas how...BPO letter HI, My daughter has just received a letter from BPO Collections stating that she owes VM money, She is currently out of the country but I understand that she used VM while at Uni but is adamant that ...Found an old cheque that was never cashed Hi I have just found an old cheque from virgin that I never cashed due to moving house and wanted to know if it can be reissued Aklamio referral I referred my dad to virgin media in June last year. His services were set up, all working since June. We were both supposed to receive our £50 each referral reward within 13 weeks but despite contac...Still being charged for Disney+ after account closed I switched Internet providers 14 months ago and the account was closed as I can no longer login and change anything, yet I still recieve bills for disney+ that I can still login to but when I go to t...
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