Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMemorable Word I've been trying all day today so far 4 hours in to renew a bundle as it now cost a stupid amount but I can't find the correct route to reseting or changing my memorable word please help customer ser...Can't login to account Recently set up fibre and I seem to be unable to authenticate with either VM Connect app or the website (virginmedia.com) - I'm presented with a "something went wrong" I've tried the website in chro...Closing bill Not Received The final bill has been paid £386.91 20/10/2025 and the account has been closed and all services disconnected and router returned I still haven't received full pdf invoice closing bill as I need to f...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedCancelled and transferred to another provider but still being charged I left Virgin on 31stJuly. i transferred to another provider I was out of contract and gave 1 month's notice. But they have nonetheless been sending me demands for money (luckily I expected them to ...New Contract not showing in account My experience has been almost identical to Mince above and my frustrations are off the scale due to hours wasted and the feeling of hitting your head against a brick wall with Virgin. Like others I...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Appalling Customer Service I have been trying to log in to our vigin account, but they have introduced s 3 step verification. The email address that the account was set up on doesn't exist anymore. I contacted an agent, who ra...Services disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...Account Recovery Hi, I have been trying to recover my Virgin Media account as I cannot find the email and password that I used to create it. I have tried using the "Forgotten Email" link but when I do this and provi...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
